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Privacy Policy
Effective Date: October 26, 2023
Estate Legal Clarity ("we", "our", "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect personal information from you in various ways, including when you engage our services, visit our website, communicate with us, or apply for employment. The types of personal information we may collect include:
- Identification Information: Name, address, date of birth, contact details (phone number, email address).
- Financial Information: Bank account details, payment information for billing purposes.
- Case-Specific Information: Details relevant to your legal matter, which may include sensitive information (e.g., health information, criminal record) if necessary for the provision of our services.
- Website Usage Data: IP address, browser type, pages visited, and other analytical data collected via cookies and similar technologies.
We collect personal information directly from you unless it is unreasonable or impracticable to do so. We may also collect information from third parties, such as public records, referrers, or other parties involved in your legal matter, where permitted by law.
2. Use of Personal Information
We use your personal information for the primary purpose for which it was collected, including:
- Providing legal advice and services to you.
- Communicating with you regarding your legal matter.
- Administering and managing our services, including billing and debt collection.
- Complying with our legal and professional obligations.
- Improving our services and website experience.
- For marketing purposes, where you have consented or where permitted by law.
3. Disclosure of Personal Information
We may disclose your personal information to third parties in connection with the services we provide, including:
- Barristers, experts, and other legal professionals involved in your matter.
- Courts, tribunals, and regulatory bodies.
- Service providers who assist us in our operations (e.g., IT support, cloud storage, payment processors).
- As required or authorised by law.
- With your explicit consent.
We take reasonable steps to ensure that third parties to whom we disclose personal information are bound by appropriate privacy obligations or are subject to laws that protect personal information in a manner similar to the APPs.
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure servers, firewalls, encryption, and access controls. However, no data transmission over the internet can be guaranteed to be 100% secure.
5. Access and Correction
You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact us using the details below. We may require you to verify your identity before providing access or making corrections.
6. Complaints
If you have a complaint about how we have handled your personal information, please contact us in writing. We will investigate your complaint and endeavour to provide a response within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Estate Legal Clarity
Email: [email protected]
Phone: +61 8 8006 3985
Address: 30 Rees Trail, Summerborough, SA 1273, Australia
